FAQs

  • You can reach out to me by email at drjordankarr@gmail.com or by completing the short form on my Contact page. We’ll set up a 15 minute consultation to discuss your hopes for therapy and to make sure River Falls Therapy is a good fit for your needs.

  • Insurance:

    I am in-network with PacificSource Health Plans

    Private Pay Rates:

    Initial Evaluation $230

    55 minute appointment $210

    Out-of-network benefits:

    Many insurance policies have "out of network benefits" that permit you to see a licensed healthcare provider that is not in network.  I am happy to provide you with a superbill that you can submit to your insurance provider. It is recommended that you contact your insurance and inquire about out of network benefits.

  • You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.

    By law, health care providers must give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

    Note: A Good Faith Estimate is intended for you to be aware of estimated fees. The estimate does NOT mean you need to make a commitment to the length or frequency of therapy sessions.

    You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

    Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

    The Good Faith Estimate does not include any unknown or unexpected costs that may arise during treatment. You could be charged more if complications or special circumstances occur.

    If you are billed at least $400 more than the sum provided in your Good Faith Estimate, you can dispute the bill.

    Make sure to save a copy or picture of your Good Faith Estimate.

    Visit www.cms.gov/nosurprises or contact me at drjordankarr@gmail.com for more information

  • Telehealth (M, Tu, W, Th: 9am-6pm)

    1110 SE Alder St Suite 301, Portland, OR 97214 (Tuesdays and Wednesdays)

    5901 S Macadam Ave Suite 100, Portland, OR 97239 (Thursdays only)

  • I require 24 hour notice for cancellations and/or rescheduling.  There is a $50 charge for the first missed appointment, or providing less than 24 hour notice.  There is a $100 charge for each additional missed appointment or late cancellation.  There is no charge for cancellations due to illness, family emergencies, inclement weather.  Please leave a voicemail at (503) 862-9996 or contact me by email at drjordankarr@gmail.com to cancel

  • Before your first appointment, I will invite you to my "Client Portal". There, you will have the ability to complete the forms needed prior to your first appointment. These may take about 30 minutes to complete. They are designed to inform you about my practice, to provide necessary legal information, and to inquire about what is bringing you in. Please complete these to your best ability and save them to the Client Portal.

  • National Suicide and Crisis Lifeline: Dial 988

    Crisis Text Line: Text HOME to 741741

    National Suicide Prevention Lifeline:
    For Deaf and Hard of Hearing TTY:
    Dial 711 then 988

    Línea de Vida Nacional Para la Prevención
    del Suicidio: 1-888-628-9454 (en espanol)

    Oregon YouthLine: 1-877-968-8491
    Teen to teen crisis help by phone

    Text teen2teen to 839863
    Teen to teen crisis help by text

    Veterans Crisis Line: Dial 988 and press 1

    Veterans Crisis Text Line:
    Text to 838255
    Available 24/7

    The Trevor Project: 1-866-488-7386
    For LGBTQ+ youth, available 24/7

    Kaiser Mental Health Crisis Line:
    1-866-453-3932

    Portland Resources

    • Multnomah County Crisis Line: 503-988-4888

    • Clackamas County Crisis Line: 503-655-8585

    • Project Respond: 503-988-4888

    Eugene Resources

    • CAHOOTS Eugene: 541-682-5111

    • CAHOOTS Springfield: 541-726-3714

    • WhiteBird Clinic Crisis Line (24/7): 541-687-4000

    Bend Resources

    • Deschutes County 24-Hour Crisis Line: (541) 322-7500 ext. #9

    • Deschutes County Stabilization Center:
      541-585-7210 - Office Line (Non-Emergency)